Shipping policy

Shipping Policy

Thank you for shopping with Le Marais Vintage.

Every order is carefully prepared and packaged to ensure your vintage piece arrives safely.

Processing Times

Orders are typically processed within 1–3 business days of receiving payment.

Orders placed on weekends or public holidays will be processed on the next business day.

As each item is unique and individually inspected before dispatch, processing times may occasionally vary.

Shipping Within Australia

We ship Australia-wide using trusted postal and courier services.

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Once your order has been dispatched, you will receive a confirmation email containing your tracking information.

International Shipping

We ship worldwide.

International shipping costs are calculated at checkout based on the destination and parcel size.

Please note that international customers are responsible for any customs duties, import taxes, VAT, brokerage fees or other charges imposed by their country's customs authorities. These charges are not included in the purchase price or shipping cost.

Delivery Times

Delivery timeframes are estimates only and may vary depending on your location and the shipping carrier.

Le Marais Vintage is not responsible for delays caused by postal services, customs processing, weather events or circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

Le Marais Vintage is not responsible for orders delayed or returned due to an incorrect or incomplete address provided by the customer.

If an order is returned to us because of an incorrect address, the customer will be responsible for any additional shipping costs required to resend the parcel.

Lost or Damaged Parcels

Once your order has been handed to the shipping carrier, responsibility for delivery rests with the carrier.

If your parcel is lost or damaged in transit, please contact us as soon as possible. We will assist you in lodging an enquiry or claim with the carrier where appropriate.